Terms of Service — Northline Mounting Services LLC

These Terms of Service govern all services provided by Northline Mounting Services LLC. By booking or using our services, you agree to the terms below.

Scope of Service

We provide professional TV mounting services for residential installations, including:

Fixed, tilting, and full-motion mounts
Fireplace and pull-down mounting systems
Installation on drywall, plaster, metal studs, brick, concrete, tile, and stone
Soundbar mounting and basic media device setup
Cable management and concealment options

Estimates and Pricing

For TVs up to 90", the website calculator provides a final base price based on the selected options.

Prices may change on-site if:

Wall type differs from the original selection
Mount type or TV size differs
Installation conditions were not disclosed
Additional work is required

Any price changes are explained and approved before work continues.

For TVs over 90" or complex installations, a custom quote is required.

Customer Responsibilities

The customer is responsible for:

Providing accurate job details during booking
Ensuring safe and clear access to the installation area
Providing the TV and mount unless otherwise agreed
Securing pets and removing obstacles from the work area

Failure to meet these conditions may result in delays, additional charges, or rescheduling.

Installation Conditions and Limitations

All installations are performed based on visible conditions at the time of service.

Northline Mounting Services LLC is not responsible for:

Hidden wiring, pipes, or structural elements inside walls
Pre-existing wall weakness or damage
Limitations caused by wall material or structure
Issues related to previous installations

In-Wall Work and Electrical Limitations

Cable concealment inside the wall may involve limited wall modification.

We do not install new electrical outlets or modify home electrical systems.

All in-wall work is subject to structural limitations and may not be possible in all cases.

Payment Terms

Payment is due immediately upon completion of the installation.

Accepted payment methods:

Cash
Check
Credit card
Zelle
Venmo

Booking, Cancellation, and Access

Appointments are scheduled within a 3-hour arrival window.

Cancellation requires at least 8 hours’ notice.

If the technician cannot access the property at the scheduled time, the appointment may be canceled or rescheduled.

Warranty Reference

A 5-year installation guarantee applies to workmanship.
See: Installation Guarantee page for full details.

Limitation of Liability

Liability is limited to the cost of the service provided.

Northline Mounting Services LLC is not liable for:

Manufacturer defects in TVs or mounts
Structural wall failure
Damage caused by external force, misuse, or modifications after installation
Indirect or consequential damages

Agreement

By booking or using our services, you confirm that you have read and agree to these Terms of Service.